Terms and Conditions
These Terms and Conditions govern your use of the website https://www.myshoptogosolutions.com/ and the purchase of products sold by My Shop To Go Solutions. By using this website or placing an order, you agree to these Terms and Conditions.
1. General Use
This website is intended for lawful use only. You agree not to misuse the website, attempt unauthorized access, interfere with its operation, or use it for any fraudulent or unlawful purpose.
2. Products
My Shop To Go Solutions sells consumer products, including, but not limited to, phone covers, phone screen protectors, TV screen protectors, electronic gadgets, accessories, and trending or viral products.
We make reasonable efforts to ensure product descriptions, images, pricing, and availability are accurate. However, slight differences in packaging, color, style, or design may occur. We reserve the right to correct errors, update product information, limit quantities, or discontinue products at any time without prior notice.
3. Orders
All orders are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, pricing errors, payment issues, or suspected fraud.
4. Pricing and Payment
All prices displayed on the website are subject to change without notice. Applicable taxes and shipping charges, if any, will be added at checkout.
Payments are processed securely through third-party payment providers. We do not store or have access to your full credit card or debit card details. By submitting payment information, you confirm that you are authorized to use the selected payment method.
5. Shipping and Delivery
We aim to process and ship orders within a reasonable time. Delivery dates are estimates only and may vary based on carrier delays, weather conditions, stock availability, and destination.
Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays, failed deliveries, or losses resulting from incorrect or incomplete shipping details provided by the customer.
If a delivery is significantly delayed, your rights will be governed by our posted policies and applicable consumer protection laws.
6. Product Inspection
We check products before they are shipped to help ensure orders are accurate and in good condition. If you believe an item arrived defective, damaged, or incorrect, you must contact us promptly with your order number and supporting details.
7. Returns, Refunds, and Exchanges
Our return and refund policy allows returns within 30 days of delivery, subject to the conditions stated on our Refund & Return Policy page.
Items may be eligible for return, replacement, or refund if they are defective, damaged during shipping, or incorrectly supplied. Unused and unopened items may also be eligible for return in accordance with our posted return policy.
To request a return or exchange, customers must provide proof of purchase. Returned products must meet the conditions described in our Refund & Return Policy. We reserve the right to deny returns that do not meet those conditions.
8. Customer Support
Our support team will make reasonable efforts to help resolve order, delivery, product, or service issues and to ensure customer satisfaction to the extent reasonably possible.
9. Warranties and Product Use
Unless otherwise stated, products are sold as described on the website. Customers are responsible for using products properly and according to any instructions provided. We are not responsible for damage caused by misuse, improper installation, normal wear and tear, accidental damage, or unauthorized modification of a product.
10. Limitation of Liability
To the fullest extent permitted by law, My Shop To Go Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase or use of any product sold through it.
Our total liability for any claim relating to a product or order shall not exceed the amount paid for the specific product giving rise to the claim.
11. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of My Shop To Go Solutions or its licensors and may not be copied, reproduced, or used without prior written permission.
12. Privacy
Your use of this website is also subject to our Privacy Policy. By using this website, you agree to the collection and use of information as described in that policy.
13. Third-Party Services and Links
This website may contain links to third-party websites or rely on third-party services for payments, shipping, analytics, or other functions. We are not responsible for the content, policies, or practices of third-party websites or service providers.
14. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect once posted on this website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms and Conditions.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Quebec and the applicable laws of Canada.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us at support@myshoptogosolutions.com.